Steam Guard
Никто не сталкивался с такой проблеммой? Steam Guard не хочет включаться. Появляется сообщение, что в данный момент стим не может обработать ваш запрос, попробуйте позже. "Steam cannot currently process your request. Please try again later." Так стало после того как я сменил e-mail в стиме. Грустно :(
- Amdem
- Капитан
- Сообщения: 281
- Зарегистрирован: 08.09.2006
- Откуда: www.SeriaTv.Ru
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- Контактная информация:
Попробуй отписать письмо в саппорт, что так то и так, ну в общем как есть так и пиши...
Или как вариант пробовать с периодичностью в час сменить мыльцо активировать услугу.
Или как вариант пробовать с периодичностью в час сменить мыльцо активировать услугу.
Вот чего мне ответил саппорт. Я так понял, что они не очень поняли что я их спросил. Просят подтвердить действительность акка, написав Support Ticket Number рядом с ключом.
We apologize that you are having difficulty accessing your Steam Account because of the Steam Guard Security feature. Included below are instructions that solve access issues for most customers.
If you are still experiencing difficulties with Steam Guard please try the following:
If you get an error that you are using an invalid code:
- Please check to make sure that you are accessing the email address that is registered to your Steam account.
- Please exit Steam, restart your computer, and log back into your account. This will generate a new verification email.
- Please ensure that you enter the most recent code sent to you - older codes will not work. If the e-mail has not been received, please wait a few minutes for the message to arrive.
- If you are running in Windows Vista or Windows 7, please completely exit Steam, and right-click on the shortcut which you use to launch Steam and select "Run as Administrator."
- If you do not receive the e-mail at all, check and make sure it is not being filtered as spam. Please try adding "[email protected]" to your contacts or trusted senders list within your email client and re-test the issue.
If you dont have access to the email address that is currently associated with your Steam Account please reply to this ticket with your new email address and proof of ownership of your account:
Providing Proof of Purchase
https://support.steampowered.com/kb_art ... -EAFZ-9762
As soon as we have this information, we will continue to assist you.
We apologize that you are having difficulty accessing your Steam Account because of the Steam Guard Security feature. Included below are instructions that solve access issues for most customers.
If you are still experiencing difficulties with Steam Guard please try the following:
If you get an error that you are using an invalid code:
- Please check to make sure that you are accessing the email address that is registered to your Steam account.
- Please exit Steam, restart your computer, and log back into your account. This will generate a new verification email.
- Please ensure that you enter the most recent code sent to you - older codes will not work. If the e-mail has not been received, please wait a few minutes for the message to arrive.
- If you are running in Windows Vista or Windows 7, please completely exit Steam, and right-click on the shortcut which you use to launch Steam and select "Run as Administrator."
- If you do not receive the e-mail at all, check and make sure it is not being filtered as spam. Please try adding "[email protected]" to your contacts or trusted senders list within your email client and re-test the issue.
If you dont have access to the email address that is currently associated with your Steam Account please reply to this ticket with your new email address and proof of ownership of your account:
Providing Proof of Purchase
https://support.steampowered.com/kb_art ... -EAFZ-9762
As soon as we have this information, we will continue to assist you.
Они тебе ответили на вопрос "Я немогу войти в свой аккаунт, поскольку меня не пускает SteamGuard"
у меня такое было тупо до перезапуска стим-а... и всего 1 раз.. тож какойто глюк навернmayo писал(а):у меня такое было, написал в саппорт они включили, это баг какой то
А писать надо в продолжении своей открытой темы в супорте на сайте? или лучше новый вопрос создать? Чет уже три дня молчат, а я там даже скрин прилепил с ошибкой чтоб мол видели в чем дело.
Потрясающий ответ!!! Гениально. Долго же мне придется добавиться помощи от супорта...
Hello Alexander,
Please exit Steam, restart your computer, and log back into your account. This should resolve the issue.
Let us know if you have any other questions.
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Извиняюсь :) Оказывается пофиксили они. Сначала вообще стимгаард исчез из настроек, потом появился и работает. Всем спасибо :)
Hello Alexander,
Please exit Steam, restart your computer, and log back into your account. This should resolve the issue.
Let us know if you have any other questions.
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Извиняюсь :) Оказывается пофиксили они. Сначала вообще стимгаард исчез из настроек, потом появился и работает. Всем спасибо :)